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ShippingWe DELIVER GLOBALLY and have distribution partners in every corner of the world. Once you place your order, it can take between 2-7 business days to process your order before shipping. You will receive a confirmation email with tracking information once your order is shipped. The average shipping time is around 5 business days. In general, you should you receive your order within 7-14 business days (Globally). As you can imagine the global pandemic has impacted fulfilment and delivery, so please bare with us. Make sure to keep an eye out for our emails (check your junk folder just in case you miss anything). On occasion tax/ custom fees can be charged on international orders, which unfortunately is something we have no control over and therefore the responsibility of the recipient. Please check locally to see if such charges apply to you.
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Returns and RefundsWe currently don't offer refunds or exchanges unless you recieve a faulty product or receive the wrong order. Please check our size guide and review model information to ensure your item fits correctly. If you do receive the wrong product or a faulty one, please email us at contact@bornequal.online within a week of your purchase with photos and your order number and we will send you a new one.
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Size GuideLength: Place the end of the tape beside the collar at the top of the tee (highest point shoulder.) Pull the tape measure to the bottom of the shirt. Chest: Measure yourself around the fullest part of your chest, keep the tape measure horizontal. Sleeve: Place the end tape at the center back of the collar, then pull the tape measure along the top of seam of the sleeve. When you get to the shoulder hold the tape in place at the shoulder and continue to pull down the sleeve until you reach the hem of the sleeve. For a more relaxed fit, we suggest you purchasing a size up.
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DTG PrintingDirect-to-garment printing or DTG is a printing technique which sprays ink on the garment. The fibers on the garment then soak up the ink. More ink is used on darker colour garments as a white ink underlay is used to enhance the print quality. This will give a heavier feel on the printed area.
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Care InstructionsWe suggest that your garment is washed inside out in cold water to preserve it. Hang drying is also reccomended to avoid shrinking. Please iron inside out to keep the print area as protected as possible.
Shipping
Returns and Refunds
Size Guide
DTG Printing
Care Instructions
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